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SHIPPING & RETURNS

Shipping Policy

All orders are made to order and will take 4-6 weeks to arrive via USPS or FedEx, unless otherwise specified. Custom orders may take longer.

Return & Exchange Policy

I gladly accept returns, exchanges, and cancellations

Contact me within 14 days of delivery

Ship items back within 30 days of delivery

Request a cancellation within 1 hour of purchase

 

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

 

Returns and exchange Details

We want your experience with JMcDesigns to go smoothly. If you are not satisfied with your order once it has arrived, please contact us within two weeks and we will work with you for either an exchange or a full refund of the purchase price (excluding postage costs). All refunds given are based on the items being returned in their original condition.

 

Questions About Your Order?

Please contact me if you have any problems with your order.

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